About the Episode
Have you been forced to reimagine the way you work since the pandemic hit? You’re not alone. Kyle Tuominen of Coastal Cloud joins us on this bonus episode to dig into how organizations can adjust to the rapid workplace changes and challenges of 2020. His experience helping companies through digital transformations has made one thing clear: digital agility is the key to success. Listen now to learn more.
Episode HighlightsTalk to the front line
Digital transformation works better when guided by those working directly with customers.Focus on empathy
Use an empathetic mindset when addressing employees who are resistant to change.Keep things simple
Empower employees to make important decisions by keeping business processes simple and straightforward.
Meet our Guest
An early career in retail sparked Kyle Tuominen’s passion for helping companies navigate digital transformations. He’s led teams at Bose and IBM, and now serves as the Director of the West at Coastal Cloud, a Platinum Salesforce partner. After living and working all over the country, he knows how to adapt to change quickly. He thrives on helping his clients see the value of change through breaking down digital barriers.