Cityblock Partners With N.Y. Medicaid Managed Care Organization

Feb. 8, 2024
Partnership will extend Cityblock’s community-based care to eligible Fidelis Care members in the New York City area living with complex medical and behavioral health conditions

Fidelis Care, a health plan serving more than 2.5 million members across New York State and a subsidiary of Centene Corp., is partnering with Cityblock, a value-based healthcare provider, to provide community-based care to thousands of eligible members in the New York City area and Long Island living with complex medical and behavioral health conditions.

Cityblock's care model connects members to a multidisciplinary care team that includes primary care providers, behavioral health specialists, community health partners, nurse care managers, pharmacy navigators, and more.

 Through this partnership, eligible members of Fidelis Care's Medicaid Managed Care and HealthierLife – Health and Recovery Plan (HARP) plans now have access to Cityblock's integrated primary care, behavioral health, and social care services. Members have the choice to see their care team virtually, in their homes, or at local Cityblock clinics.

Cityblock provides services to Fidelis Care members with complex needs, many of whom are at disproportionately higher risk for poor health outcomes. By offering 24/7 access and care, Cityblock's multidisciplinary care team works to reduce unnecessary emergency department visits and inpatient admissions, while improving quality and member participation in their healthcare.

"We firmly believe that it is not only possible, but necessary, to drive better health outcomes for marginalized and underserved populations," said Kameron Matthews, M.D., J.D., chief health officer of Cityblock, in a statement. "We are honored to partner with Fidelis Care, which shares this vision for innovation and value-based care. Our work together is more important than ever to close any gaps in care to those disproportionately impacted by the pandemic and economic changes over the last few years.”

Founded in 2017, Cityblock serves over 100,000 Medicaid and Medicare-Medicaid dually eligible beneficiaries in New York, Massachusetts, North Carolina, Ohio and Indiana.

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