Texas Universities Expand Virtual Mental Health Service Offerings

June 21, 2023
UT System, Texas State University System campuses partner with Fort Worth-based TimelyCare for virtual care options

The University of Texas System is launching a program that will offer free, virtual mental health support to students at all 14 UT institutions beginning in the 2023 fall semester.

The new program will be administered in partnership with Fort Worth-based TimelyCare, a provider of virtual health and well-being resources in higher education. The company serves more than 1.5 million students at more than 250 colleges and universities across the country as an extension of campus health and counseling center resources.

In May 2023, the Texas State University System’s seven member institutions announced they would offer students expanded access to mental health and basic needs support through a partnership with TimelyCare as well.  

The UT systems said students will have 24/7 access to a wide-ranging menu of virtual care options from licensed counselors and providers in all 50 states at no cost, including:

• On-demand mental health and emotional support 
• Scheduled mental health counseling sessions
• Psychiatry services
• Health coaching
• Care navigation
• Peer support community
• Digital self-care content

  This partnership is one component of a $16.5 million investment  by the UT Board of Regents last year to expand and enhance student mental health and safety, as well as other alcohol and drug education resources at all UT academic and health institutions. In 2011, the UT System became the first system of higher education in the nation to invest in comprehensive alcohol prevention, education, and recovery programs at each of its academic campuses. This new initiative will be administered through UT Austin, which has led UT’s system-wide effort to support student wellness and safety. 

“We know that students’ mental health is tied to their academic achievement and that the demand for access to mental health services for UT students has never been greater,” said UT System Chancellor James B. Milliken, in a statement. “The Board of Regents has consistently and proactively addressed this need. We are proud that this latest investment will make mental health resources more readily available and easier to access for UT students.”

“As a Texas-based company with colleagues living across the state, TimelyCare is proud to serve the neighboring universities we call our alma maters, our hometown teams, and the institutions of higher education we trust to educate our own children. One in every 10 TimelyCare employees has earned a degree from a UT institution, so expanding equitable access to care across the state isn’t just business, it’s personal,” said Luke Hejl, TimelyCare CEO and co-founder, in a statement. “We are proud to deliver best-in-class health and well-being solutions to help students thrive in all aspects of their lives.”

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