New cell phone app improves patient experience and drives growth

Nov. 27, 2017

The Holvan Group, a technology company focused on improving the patient experience and easing the burden placed on physicians, announced the launch of two apps that complement the company’s educational videos and expand patient engagement. The Holvan Group’s proprietary technologies streamline the patient preparation process and improve the interaction between patients and healthcare providers. With the Holvan Patient Education and Communication App, patients can receive procedure preparation instructions, easily find an imaging center or hospital, and communicate quickly and easily with medical staff.

Medical care is complex and many people do not understand their medical conditions and treatment plans. The Holvan Group has an expanding library of videos that educate patients on key safety concerns, certain medical conditions, medications, and invasive and minimally invasive surgical procedures. The company’s approach is to educate the patient before they speak to the provider.  This allows for patients to process complex medical information before working with their provider on a plan that meets their individual goals.  The new Holvan Patient Education and Communication App now deliver this professionally-created educational material directly via mobile device.

The new Holvan Patient Education and Communication App improves communication and facilitates interactions between patients and their healthcare providers. The app allows patients to call to schedule their appointments and to quickly let the provider know if they need to reschedule. The app also allows patients to communicate with facility managers, the billing department and the Improvement Team. Improvement suggestions can be tallied and ranked allowing for patient-centered improvement projects. Features also include details on office locations with directions, hours and contact information. The navigation page can summon Uber and Lyft or simply pull up Google Maps to help patients find an imaging center.

Physicians need a fast and efficient way to contact their colleagues. Finding out who is covering a particular hospital—whether the intensivist, hospitalist, radiologist, or surgeon can be difficult. The Holvan Physician Communication App makes it easy to text or call physicians, saving valuable time and decreasing stress. Users will always contact the proper physician the first time regardless of changes in the on-call schedule. With restricted access limited to authorized users determined by providers, this app includes features that allow staff to transfer call coverage to colleagues, manage the call schedule, and use in-app calling and HIPAA-compliant secure messaging.

RSNA has the full release

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