American Well announces AW11

May 7, 2018

American Well launched AW11, a new telehealth experience for providers offering video visits to their patients.

The company is making it easier for providers to deliver care virtually by enhancing the on-platform experience through a newly redesigned provider interface, expanded product features for system-wide telemedicine offerings in the hospital setting and the ability to deliver telehealth directly from within an EMR.

New and enhanced provider app features will include:

  • EMR direct embed option to bring American Well’s telehealth visits directly into an EMR workflow, allowing providers to continue documenting without having to open a separate app.
  • Improved workflow efficiency with a redesigned provider interface; new in-app visuals; automated enrollment to get providers up and running on platform quickly.
  • Expanded geographic reach through a new “global home” feature that gives providers a way to see patients from across practices on American Well’s platform and exchange services system to system. Providers can start by using telehealth with their own patients, and later choose to expand their practice to serve consumers across the country.

American Well has the full release

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