Amwell, Leidos to Support Military Health System’s ‘Digital First’ Initiative

Oct. 20, 2023
Amwell’s Converge platform to power in-person, virtual, and automated care delivery for the Military Health System

Amwell (NYSE: AMWL), and Leidos (NYSE: LDOS) were recently awarded a contract to provide a hybrid care technology platform designed to power the “Digital First” transformation of the Military Health System (MHS).

Digital First will support the entire MHS community of users, which includes 9.6 million active-duty service members, family members, retirees, and health professionals across the continuum of care.

The Leidos Partnership for Defense Health (LPDH) will deliver Amwell Converge, a platform designed to power the full continuum of care using digital, virtual and automated modalities, and replace the Military Health System (MHS) Video Connect solution. It will start at five initial sites followed by a phased enterprise roll-out.

Also included in the contract are a broad spectrum of Amwell automated care programs, including multiple behavioral health and integrated core telehealth solutions. If all options are exercised, the task order has a 22-month period of performance with a total value of up to $180 million to the LPDH.

“With this agreement, we are pleased to offer our unique capabilities and help improve access to quality care for the MHS community of users,” said Ido Schoenberg, M.D., chairman and CEO of Boston-based Amwell, in a statement. “We are grateful for their service, and honored to have been chosen to join Leidos in supporting the Department of Defense as it seeks to adopt and extend the benefits of hybrid care to the Military Health System.”

The DHA’s Digital First initiative brings new capabilities and enablement to MHS Genesis, an EHR and healthcare system solution that supports military and veteran healthcare initiatives. The Converge platform is already embedded into existing clinical workflows that care teams rely on, including those within the core EHR that powers MHS Genesis, Amwell said.

“Digital First addresses DHA’s goal of better outcomes, new processes, innovation and increased standardization based on evidence,” said Jason McCarthy, Leidos senior vice president, Military and Veterans Health Solutions, in a statement. “As part of our overall MHS Genesis effort to enhance patient experience, we, along with Amwell, are looking forward to providing near real-time, self-service support and hybrid care options for our customer and those whom they serve.”

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