Video

SPONSORED: Leading with Empathy: An Essential Component for Organizational Success

June 3, 2020

Healthcare Innovation Editor-in-Chief Mark Hagland speaks with Lisa Thomka, R.N., Ph.D., Director of Clinical Informatics at NTT Data Services, about the leadership challenges of the moment during the COVID-19 pandemic. Leading with empathy is not just a “nice to have” kind of thing right now—it is a vital and essential element in patient care organizations, as their leaders strive to guide their colleagues out of crisis and into a safe, sustainable future.

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