Optimizing Your Patient Journey with Formstack

April 22, 2022
An interview with Liza Smyth, SVP, Customer Experience at Formstack as she discusses how patient expectations have changed over the last decade.
Formstack Himss Video Snippet

Hear from Matt Raynor, Publisher, Healthcare Innovation as he interviews Liza Smyth, SVP, Customer Experience, Formstack as she discusses how patient expectations have changed over the last decade. Liza also discusses how long it will take to see a measurable difference in patient loyalty after an organization begins optimizing the patient journey.