IT resources are in high demand – and bandwidth is tight. This webinar will bring together data from several market studies to examine how IT leaders in healthcare can mitigate these challenges by:
- Building a best in class IT Service Desk
- Managing teamwork across IT tickets and projects
- Improving self-service / knowledge base adoption
- ITSM: why Change Management matters
- Facilitating teamwork using online collaboration tools
- Instituting a formal PMO and project intake process