Clinical Retention is a Digital Transformation Issue

June 22, 2023
Healthcare Innovation-hosted webinar sponsored by ServiceNow

This webinar was originally held on June 22, 2023 and is now available for on demand viewing.

Duration:1 Hour

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Frontline healthcare workers – the unsung superheroes – are under pressure to provide better, faster and more personalized care to patients. Yet, simultaneously, they face daily challenges stemming from the need to deliver on razor-thin margins, staff shortages and budget constraints. As a result, clinicians are leaving the field of patient care in staggering volumes. 

Our 2023 Voice of the Healthcare Worker report surveyed these workers to understand their biggest pain points and what their organizations could do to help make their day-to-day lives easier and retain them in the profession for the long term.

ServiceNow’s Vishakha Sant, Head of Healthcare and Life Sciences Product Management and Erin Smithouser, MSN, RN, Healthcare Enterprise Architect and Registered Nurse, will discuss these findings and ways organizations can return to clinicians focusing on patients and patient care and have technology work on administrative and orchestration work. They will also discuss how intelligently designed process automation can help address these pain points to free up clinician time, lower costs, and reduce the administrative burden on healthcare professionals.

Sponsored by:


Vishakha Sant
Head of Healthcare and Life Sciences Product Management


Erin Smithouser, MSN, RN
Enterprise Architect and Registered Nurse