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How Healthcare CIOs Can Weather the "Perfect Storm"

Feb. 8, 2023
The COVID-19 pandemic has dramatically increased the burden on IT service teams because they have had to support so many people working remotely.
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5 ideas to help overcome IT resource constraints, including workload balancing, self-service and automation

Healthcare CIOs are feeling pressure from many different directions, including being asked to support an increasing number of IT projects and service requests while dealing with budgetary constraints and hiring challenges.

Frank Fear, CIO at Michigan-based Covenant HealthCare, has turned to a TeamDynamix dashboard in daily huddles with his team to set priorities and see what needs to be done. It also helps him communicate to the organization the value that all these IT dollars are delivering.

The average organization has more than 300 applications running, and some of those were implemented in response to the pandemic to help support remote work, such as telehealth applications. 

A 2021 Gartner survey of IT leaders found that a lack of talent availability (64%) was cited far more often than other barriers to deploying emerging technologies, such as implementation cost (29%) or security risk (7%).What are some options to help IT leaders alleviate this situation? This white paper offers five keys to helping IT service organizations overcome today’s resource constraints, with a focus on automation.