Care Access Made Easy: A Guide to Digital Self-Service for MEDITECH Hospitals

April 17, 2024
Today’s consumers expect access to digital self-service capabilities at multiple points during their journey to accessing care. While oftentimes organizations view digital transformation as an elaborate, complex process, it doesn’t have to be.

Self-service capabilities benefit both the consumer experience and can help to ease some of the administrative burden on front-office staff. This guide offers a crawl, walk, run approach to digital self-service that allows organizations to progress at their own pace.

The guide is broken into two main sections:

  • Improved Search & Patient-Provider Matching
  • MEDITECH-Integrated Patient Self-Scheduling

For additional insights and actionable strategies for a crawl, walk, run approach to implementing digital patient access tools, download the guide.

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