Experian Health and Frost & Sullivan joined together to identify the critical success factors in the transition to a value-based care reimbursement environment. In a four-part white paper that centers on patient engagement, identity management, care coordination and revenue cycle management, Frost & Sullivan interviewed leading healthcare providers and technology experts on how to best partner with health IT solutions to achieve success.
For example, most patient portals in use today fail to incorporate patient-specific financial information from various payer organizations, which prohibits providers from effectively preadjudicating claims to optimize payment collection.
For the first time in history, there is a growing convergence of powerful, internet-connected personal devices and massive amounts of analytical, social, financial and behavioral data tied to individual patients. Experian Health’s timely patient engagement tools allow providers to tap into this convergence to revolutionize how they engage with patients at all points throughout their care.
For example, by analyzing patient-specific financial information, this engagement technology can help providers identify when patients may benefit from financial assistance, especially for upcoming treatments. In turn, the provider can send the patient information about how to request this type of assistance through an interactive portal with accurate estimates.
To help reduce readmission rates for noncritical concerns, Experian Health’s tools can also help identify when patients may need unique, targeted engagement. For instance, patients with heart conditions can benefit from information regarding diet and lifestyle changes that improve cardiovascular health. These tools help providers determine the best type of content to send and the appropriate medium to send it through, such as email, text or app notifications, according to the patient’s specific preferences.
Visit Experian at HIMSS18 booth #7329 or visit HIMSS for the release