Philips and Jackson Health System sign 11-year agreement for Enterprise Monitoring as a Service

June 29, 2018

Royal Philips, a health technology company, and Jackson Health System, one of the nation’s largest public health systems in the U.S., announced a long-term strategic partnership based on an Enterprise Monitoring as a Service (EMaaS) model. Designed to support Jackson’s efforts to enhance patient safety and continuous monitoring across the network, the partnership will pioneer EMaaS and allow the health system to adopt state-of-the-art patient monitoring systems for a per-patient fee.

This new business model will eliminate up-front costs while allowing Jackson to standardize patient monitoring at all acuity levels for each care setting across its network. Creating a more seamless experience for patients and staff to deliver the right care at the right time, the partnership will help Jackson further expand its already impressive quality of care for residents of Miami-Dade County.

An integrated healthcare delivery system, Jackson Health System consists of its centerpiece, Jackson Memorial Hospital, Jackson South Medical Center, Jackson North Medical Center, Holtz Children’s Hospital, Jackson Rehabilitation Hospital, Jackson Behavioral Health Hospital; a network of UHealth Jackson Urgent Care centers; multiple primary care and specialty care centers; and two long-term care nursing facilities. The new Jackson West Medical Center campus is under development in the City of Doral, and will feature adult and pediatric emergency rooms and outpatient services.

Unlike traditional business models where a hospital may purchase and own the patient care monitoring system and is responsible for ongoing upgrades across its network, this new model keeps the ownership with Philips, including all current and future hardware, software, and networking solutions. In addition, Philips will provide technical support, help identify clinical workflow optimization opportunities, continuing education, asset and data management. Philips will also help Jackson to design solutions that integrate with core IT systems, such as Jackson’s Electronic Medical Record (EMR).

The Philips EMaaS model will give Jackson access to Philips patient care monitoring technologies, as well as innovative monitoring technologies such as the Wearable Biosensor on a per patient basis. Jackson will also have the flexibility to customize solutions to specific clinical needs as they transition to value based care and try to deliver on the quadruple aim.

Philips has the full release

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