Silent 5G radio bug discovered by 7SIGNAL hospital customer

Sept. 12, 2018

7SIGNAL, an enterprise cloud Wi-Fi Performance Management company, announced that its SaaS-based SapphireEyeTM 2100 and MobileEyeTM products have discovered a bug in Cisco Aironet 3500 and 3700 Series access points. The bug was discovered at a “Connected Hospital” which is part of one of the nation’s largest not-for-profit health plans.

The access point issue was first discovered outside of an operating room at a campus in California where connectivity with wireless medical devices had been poor before deploying 7SIGNAL. After the issue was discovered, Cisco quickly released a patch resolving the issue. As demand grows for these wireless medical devices and the growth within the clinical Internet of Things (IoT) market continues, the unique capabilities from 7SIGNAL become critical to ensuring life-saving devices stay connected.

“7SIGNAL makes solving Wi-Fi challenges on the client or radio like child’s play. The best outcome we’ve had is identifying a Cisco bug on the 3500’s and 3700’s where the 5G radio would go silent. We would not have solved this issue without 7SIGNAL,” said a Wireless Engineer, at one of the nation’s largest not-for-profit health plans. “We plan to roll out the solution enterprise-wide now that the solution has such a high profile within our organization.”

PR Newswire has the full release

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