HIMSS Survey Highlights the Importance of Investing in Digital Transformation

March 18, 2022
On March 15, during HIMSS22, the organization released a report that surveyed clinicians, patients, health systems, and payers surrounding digital transformation and emerging care models

On March 15, HIMSS released its “2022 State of Healthcare Report.” The report was created in partnership with Accenture, The Chartis Group, and ZS.

The report states that “The research was conducted in November and December of 2021, and included respondents in the United States, United Kingdom, Germany, Australia, and New Zealand. Three hundred fifty-nine clinicians participated, along with 1,600 patients, 273 health system leaders and 145 respondents representing payer organizations.”

Further, “The feedback from respondents underscores their belief in the vast promise of emerging care models and healthcare technology solutions, despite the challenges to successful implementation. By highlighting the elements that have healthcare stakeholders most excited—and most wary—the report provides crucial insights that can help healthcare leaders as they design and refine their strategic plans for the next phase of the industry’s evolution.”

Key highlights from the report include:

  • Eighty-four percent of respondents say their organizations require them to use digital health tools and most clinicians see the value in digital transformation
  • Ninety-nine percent of leaders in U.S.-based health systems say it is important for their organizations to invest in digital transformation and 95 percent of international health system leaders agree
  • Ninety-three percent of international payer respondents and 74 percent of U.S. payers say their organizations have a team focused on digital transformation
  • Eighty percent of health system leader respondents in the U.S. think that a physician visit deserves to be reimbursed at the same or higher levels than an in-person visit
  • In the U.S., 73 percent of organization are in the early stages of planning for personalized care
  • One in three respondents in said they had no plans for hospital at home in the next five years
  • Fifty-five percent of clinician respondents said, regarding digital transformation, that they adjusted to employees’ needs including workload, workflow, age, and digital skill
  • Fifty-six percent of clinician respondents said they adjusted to their patients’ needs regarding digital transformation through patient profiles like age, health problems, and location

Thomas Kiesau, director and digital leader for The Chartis Group, was quoted in the report saying that “It’s no longer a question of importance [regarding digital transformation]. It’s a question of the degree of importance now.

The full report can be accessed here.

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