Article: Online Appointment Scheduling for Physician Offices

Nov. 7, 2009

The American Medical Association recently published the article Online Reservations: Letting Patients Make Their Own Appointments. The paper objectively presents multiple viewpoints, from the New York medical group that eliminated nearly 30 percent of its schedulers with online booking to the Sansum-Santa Barbara Medical Foundation Clinic that reviewed scheduling products from four top IT vendors, yet treads carefully until it solidifies its IT infrastructure.