TRENTON, N.J. – February 12, 2010 – NaviNet, America’s largest real-time healthcare communications network, today announced its participation in a landmark national initiative to document the benefits of electronic health information exchange between healthcare providers and health insurers. The benefits of NaviNet Insurer Connect, the Company’s industry-leading multi-payer Web portal, will be studied in New Jersey, where more than 50,000 providers use NaviNet to exchange data about New Jersey patients with eight health insurers in the state and more insurers in the surrounding areas. Nationwide, more than 800,000 healthcare providers, hospitals and ancillary care organizations use NaviNet Insurer Connect to communicate with multiple health insurers from one Web site, increasing office efficiencies, reducing administrative and medical costs, improving providers’ revenue cycles and enhancing the patient experience.
The initiative, which is organized by leading health insurers in New Jersey in collaboration with America’s Health Insurance Plans (AHIP), the Blue Cross Blue Shield Association (BCBSA) and NaviNet, showcases how multi-payer portals streamline and automate key healthcare processes to improve care delivery and save time and money. Sponsoring health insurers offer providers access to NaviNet Insurer Connect at no cost, enabling them to interact electronically with leading insurers via hundreds of real-time administrative, financial and clinical transactions, including:
- Eligibility and benefit inquiries
- Claims submission
- Claims status inquiries
- Referral and authorization submissions
With a significant footprint in New Jersey, NaviNet has built the largest health information exchange in the state, giving providers online access to 16 area health plans and patient information for 95 percent of commercially insured members in the state. Today, 75 percent of providers in New Jersey complete nearly a million NaviNet transactions a month, resulting in significant time and cost savings. In fact, according to a study published by the Council for Affordable Quality Healthcare (CAQH), by electronically processing eligibility inquiries alone, U.S. healthcare providers can save more than two billion dollars a year.