HIEs Increasingly Connecting With Community, Social Service Organizations, Survey Finds

Jan. 29, 2020
SHIEC’s first annual survey of HIEs reveals progress is being made

Community health information exchanges (HIEs) are increasingly reporting connections with community and social service organizations and are moving significant volumes of data, according to the results of the first annual survey of HIEs by the Strategic Health Information Exchange Collaborative (SHIEC).

They survey respondents included 81 percent of SHIEC members, a group consisting of nearly 80 HIEs across the U.S. and more than 100 other strategic business and technical members. Recently, SHIEC announced that 92 percent of the U.S. population is served by HIEs across the nation that are members of SHIEC.

Nearly all responding HIEs have partnered with one or more of the following community and social service organizations: correctional health, social service agencies, drug and alcohol treatment programs, first responders, school nurses or blood banks.

The responding SHIEC HIEs are exchanging 3.3 billion messages annually and delivering 453 million alerts of admissions, discharges and transfers (ADTs) to HIE participants to improve coordination of care, including nationwide HIE to HIE alerts through the Patient Centered Data Home (PCDH) initiative. In 2016, SHIEC member HIE’s came together to connect the nation through the Patient Centered Data Home Model, aiming to enable near-real time alerting about important clinical events.

Further regarding HIEs’ connection to whole communities and unique partners, 72 percent of SHIEC HIEs are partnering with first responders, 70 percent with correctional health facilities, and 58 percent each with social service agencies, drug and alcohol treatment programs, and dialysis centers, respectively.

Meanwhile, 66 percent of HIEs provide alerting and monitoring reports, 63 percent provide public health reports, while 44 percent provide electronic clinical quality measures and frequent flyer reporting, respectively. Just 27 percent of HIEs provide opiate monitoring, according to the survey results.

“The survey results demonstrate real progress for the SHIEC community,” according to Kelly Hoover Thompson, CEO of SHIEC. “These results not only demonstrate tangible progress toward interoperability in the sheer volume of alerts and transactions, they also underscore the value of the SHIEC community in supporting and gathering data from community and social service organizations that advance care for the whole patient,” Thompson said.

Sponsored Recommendations

Care Access Made Easy: A Guide to Digital Self-Service for MEDITECH Hospitals

Today’s consumers expect access to digital self-service capabilities at multiple points during their journey to accessing care. While oftentimes organizations view digital transformatio...

Going Beyond the Smart Room: Empowering Nursing & Clinical Staff with Ambient Technology, Observation, and Documentation

Discover how ambient AI technology is revolutionizing nursing workflows and empowering clinical staff at scale. Learn about how Orlando Health implemented innovative strategies...

Enabling efficiencies in patient care and healthcare operations

Labor shortages. Burnout. Gaps in access to care. The healthcare industry has rising patient, caregiver and stakeholder expectations around customer experiences, increasing the...

Findings on the Healthcare Industry’s Lag to Adopt Technologies to Improve Data Management and Patient Care

Join us for this April 30th webinar to learn about 2024's State of the Market Report: New Challenges in Health Data Management.