September/October 2022

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The Evolution of the Chief Patient Experience Officer Role

David Raths

Sept. 13, 2022

C-Level role grows from focus on inpatient experience to improving the patient’s entire healthcare journey

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Revenue Cycle Management

Revenue Cycle Management and the EHR: Looking at an Important Intersection

Mark Hagland

Sept. 13, 2022

Joe Galdi, vice president of revenue cycle systems at the 14-hospital RWJ Barnabas Health system shares his perspectives on the challenges and opportunities facing revenue cycle...

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Mobile Health (mHealth)

Survey: Healthcare Execs Interested in Consumer-Facing Mobile Apps, But Not Advanced

Mark Hagland

Sept. 13, 2022

A recent survey by Gozio Health has found that most patient care organization leaders are very interested in consumer-facing mobile apps, but haven’t made much progress on them...

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Interoperability

ONC’s Tripathi and Posnack Blog About Leveraging EHR-Based Data to Support HHS Programs

Mark Hagland

Sept. 13, 2022

In a blog posted to the ONC’s website, the ONC’s Micky Tripathi and Steven Posnack discuss progress being made to support HHS public health initiatives through data standardization...

Patient Engagement

Might You Have a “Snowy Owl Counting Problem”?

Mark Hagland

Sept. 13, 2022

Editor's Notes, September/October print issue: "Might You Have a Snowy Owl Counting Problem?" Editor-in-Chief Mark Hagland looks at the challenges of piercing widely accepted ...

More content from September/October 2022

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Population Health Management

CVS Execs ‘Very Encouraged and Confident’ About Health Services Buy in ‘22

Geert De Lombaerde

Aug. 11, 2022

Visits to the company’s MinuteClinic network were up 12 percent in the first six months of this year.

Payers & Providers

BCBS Minnesota’s Dana Erickson: Looking to the Future, Together with Providers

Mark Hagland

Aug. 1, 2022

Blue Cross and Blue Shield of Minnesota CEO Dana Erickson, R.N., shares her perspectives on the challenges and opportunities involved in value-based contracting going forward

Health Information Exchange (HIE)

The Texas Health Services Authority’s George Gooch: Moving Forward on All Cylinders

Mark Hagland

July 28, 2022

In Texas, the public-private collaborative entity Texas Health Services Authority is pushing ahead in all areas related to HIE and interoperability, CEO George Gooch reports

Care Management

Q&A: Antonio Rios, M.D., Population Health Leader at NE Georgia Health System

David Raths

July 28, 2022

Health system has been working with Lumeris on the CMS Direct Contracting program, which will evolve into the ACO REACH program next year

Social Determinants of Health

Pop Health Experts in Houston Share Thoughts on Integrating SDOH

Janette Wider

July 22, 2022

Three senior leaders at Healthcare Innovation’s Texas Summit in Houston on July 18 shared their perspectives on the intricacies of integrating social determinants of health into...

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Data Breaches

Experts See Cyber Threats Intensifying—and a Need to Reduce Friction for Staff

Mark Hagland

July 21, 2022

At Healthcare Innovation’s Texas Summit, held this week in Houston, cybersecurity experts emphasized the need to try to reduce friction for health system staff members, even while...